FAQs
Frequently Asked Questions
Find answers to common inquiries about the services we provide.
We are constantly adding our most asked questions to this page.
What is Your Deposit and Cancellation Policy for Individual Health Consultations?
A 50% deposit is required to reserve an appointment. Cancellations are required at least 3 days in advance of a scheduled appointment.Any cancellations made less than 3 days in advance will result in the forfeiture of the 50% deposit. All the above is in line with our payment, cancellation and deposit refund policies.
How do you ensure client safety during Individual Health Consultations?
As a business, we are properly insured and have appropriate levels of both professional indemnity and public liability insurance in place. Our professionals are registered with the relevant professional regulatory bodies and therefore fully licensed to practice, giving all our clients peace of mind.
How much do you charge?
For Organisations:Every project is different; our fees are therefore determined on a project by project basis, reflecting the size of the project and the expertise required. We are happy to provide a quote for you; please contact us with your enquiry.For Individuals:Our fees for individual health consultations are available on request.
How do you ensure client confidentiality and privacy is maintained during consultations?
Our consultations are delivered using a safe and secure video platform designed specifically for healthcare professionals and their clients. The platform is GDPR-certified and fully encrypted to ensure we maintain high levels of privacy and client confidentiality. We are a GDPR-compliant service provider registered with the Information Commissioner’s Office (ICO) and will request and process any data you provide with your consent and in accordance with our privacy policy.
Question still not answered?
We are a trusted nutrition consultancy provider working with both organisations and individuals since 2007. We are proud of our rich history of serving all our clients with professionalism and excellence.
020 7112 5152