Healthcare Catering Compliance

THE BRIEF

To ensure client menus are compliant with national hospital nutrition and safety standards, legislation and guidance.

WHAT WE DID
We brought clarity to the client’s catering contract specifications and strategically negotiated better quality products from the client’s contractor to benefit client stakeholders. We also gave direction, organisation and leadership to client and contractor teams whilst satisfying the needs of different stakeholders. We standardised processes and procedures at our client’s 650-bed facility and trained food service staff to ensure good service delivery was replicated across all points of service. Our input improved client compliance significantly.